About

That every organization should serve communities and make the world a better place.

We recognize this is a bold statement. Yet, it embodies who we truly are, as well as defines the type of clients we want.

With all the issues facing the world and businesses today, why not strive to simply help companies do the right thing? It’s often said that you’re known by the company you keep. That’s why we want to be affiliated with companies and entities that understand the importance of linking sound business practices and ethics with strategic growth and success.

To get people to listen, care and act.

We are, quite simply, effective story tellers. You have stories to tell. We tell them. And not just through the media (online, print and broadcast). We tell them directly to your audiences in many different and unique ways. And they do hear them.

We help our clients define and develop the right story. Then we tell it at the right time through the right channels.

We have become valued and outstanding communications experts and strategic counseling partners for our clients to get their stories heard.

1. Because people always think about themselves, we see the world through their eyes
2. Because experiences matter most, we design experiences with empathy and purpose
3. Because insight-driven companies grow 30% faster, our work starts with insights

Going international? Have a problem with EU? Unsure how to enter the Asian market? No worries, we’ve got you covered.

At present, Falls is the longest serving member of the largest partnership of communications, marketing and public relations agencies in the world. Founded in 1970, PROI has grown to encompass 75+ partner agencies with 6,000+ PR professionals across five continents, 50 countries and 100+ cities, serving more than 5,000 clients. Most of these firms are the largest in their respective markets. PROI is closely knit association, where its members know each personally and understand the value and strengths that each firm offers.

We would love to tell you more. For more information, please visit: www.proi.org

Our Cleveland roots date back to 1989. We were born out of the joint venture between two Ross Roy Advertising firms -- Anthony M. Franco, Inc., the largest public relations firm in Michigan, and Griswold Advertising, one of the largest and oldest ad agencies in Cleveland. Rob Falls, senior vice president at Franco, was chosen to lead the downtown Cleveland office which was branded Franco-Griswold.

In 1994 our name changed to Falls-Griswold as a result of Rob and the leadership team at Griswold Advertising each buying out equal shares of the agency. With such well-known clients as Moen, Sherwin-Williams, Lincoln Electric and The Sisters of Charity of St. Augustine Health System, the agency grew quickly in size and stature.

When Rob purchased the full company in 1996, we changed our name to Robert Falls & Company Public Relations and quickly became known as a firm solidly built on media relations and outstanding client service. That same year we extended our reach by joining PROI Worldwide, the largest network of independent PR firms in the world.

In 1998, we shortened our name to Falls Communications to reflect the depth and breadth of our fuller service offering. We continued to add services, bench strength and expertise to meet the changing communications needs of our clients. Added services included creative design, crisis communications, brand strategy, investor relations, public and government affairs and market research, to name just a few.

In response to the market’s growing demand for digital services, we added a digital company to our portfolio in 2012. Falls Digital specializes in the digital transformation of businesses to improve customer experiences.

In 2016 we expanded our geographic footprint to enhance our presence in Washington, DC, through an affiliation with Thomas Advisors, Inc., which specializes in government services, lobbying and public affairs.

Again, in direct response to market needs, in 2019 we merged our communications and digital teams to create a fully integrated agency branded under the shortened name of Falls. Today you can find us at WeAreFalls.com.

But that’s not the end of the story. In late 2019, we acquired the iconic Cleveland-based ad agency Wyse which is widely known for its extensive creative and media buying capabilities. Combined, our agencies offer a wealth of experience and expertise to create a stronger platform for clients.

Now with roughly 90 professionals dedicated to advancing our clients’ interests, we can address the most sophisticated challenges; yet, we’re small enough to be highly nimble and responsive.