Social Governance & Social CRM

Our Value

We help...

  • Conduct social CRM/governance audits
  • Evaluate risk
  • Establish guidelines for social and social response
  • Architect social CRM within an organization.Identify technology platforms to support CRM and governance
  • Monitor sentiment and chatter
  • Determine when to respond—and not

By providing...

  • Reputation and crisis management
  • Establishing governance guidelines and operations
  • Social CRM design and development
  • Social platform audits and implementation
  • Social training
  • Content development and management
  • Community management

Who We've Helped


See how Falls can help you.

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